Time for Comments - Citizens Grievance Redressal Bill 2011

kbsyed61 - 2-NOV-2011

Time for review of the proposed "CITIZENS RIGHT TO GRIEVANCE REDRESS BILL, 2011" drafted by the Government Of India.

Source - GOIs Deaprtment of Administrative Reforms Na d Public Grievances

Online Grievance Forum

thampan - 27-FEB-2009

Received a forwarded mail - content given below

lighting on KRPURAM to ITPL road

swasha - 20-NOV-2008

I was sending E-mails to the Commissioner BDA about the non-functioning of the street lights installed at the meridian of the road under subject. I am pursuing this for the last a month or two. I got good respense but stretch of road from Singayyanapalya to Hoodi (beyond that I have not gone) is not working now.

Jayanagar Constituency Grievance center!

silkboard - 15-NOV-2008

Mr N Mukund informs us that Jayanagar now has a Grievance Center. So if you are a resident of that constituency, and have complaints or suggestions, all you have to do is pick up a phone and call the helpline!

First Information Report

psaram42 - 9-AUG-2008

Today's Times of India carried the following article of interest. It is not uncommon for public to face rude police behavior. Not registering an FIR is simply unjust. This is a very irritating matter and has to be tackled.

Cops understand only crack of whip, says Supreme Court, 9 Aug 2008, 0001 hrs IST, Dhananjay Mahapatra,TNN (Link: Register FIR or face jail: SC to cops):

Government of India's online grievance forum

belgaumblog - 27-JUL-2008

Many may not know that Government of India hosts an online grievance forum. The Department of Administrative Reforms and Public Grievances is the nodal agency to formulate policy guidelines for citizen-centric governance in the country. Redressing citizens' grievances being one of the most important initiatives of the department, DARPG formulates public grievance redress mechanisms for effective and timely redress / settlement of citizens' grievances.

Online grievance systems - they do reply

blr_editor - 9-JUN-2008

Here is an example from ramesh_mbabu for us. Ramesh wrote on the central government's online grievance system (DPAR's PG Portal), and he did hear from them (see below).

Many government bodies now have online mechanisms to take in complaints, and from experiences we hear, many of these work. Work as in - you get a response back, though a good # of responses could be generic (thanks for the note, we will do something - type of thing). But even for the grievance redressing systems that work, we have heard that very few citizens actually use them. Why? Perhaps lack of awareness.