admin123 - 8 December, 2010 | Bus | KSRTC | Review | Karnataka | Transportation | public transport

[This is a response Praja has received from CMM of KSRTC. We are publishing it as received. - admin]

Comments on Praja: "The KSRTC webiste is quite badly designed. It is often hard to find whether there is a bus between any two points. Also, one has to log in and register before being able to find out whetehr there is a bus between two points."

Reply:

Dear Sir,

The website is upgraded and provided with more search and booking facilities in the home page.

• Dynamic Service search – “Book your tickets” – in the form of text box: By providing From and To place one can search availability of services and further details.  To avoid type mismatch, intelligence system is included in this system, if 3 letters are entered, system will provide drop down list of places matching with those characters to choose and select available of services.
• Map based service search- Map based service search facility is provided in the home page to make it more user friendly. Basically premium services like Airavat (Volvo), Rajahamsa are provided with map based search.
• Check for Volvo services/statewise/placewise – in the form of Drop down box-   Further to make it more user friendly, Volvo services are provided in the form of dropdown box. By search criteria like state and destination, one can easily search the Volvo service details.
• Login/registration for booking: To concentrate more on genuine customer, login facility is included to avoid more load on database from unauthorized/unwanted person to access the database.  And also to restrict number of users from malicious actors on application, login features are included in the system instead of open ended format.

Finally, we would like to convey that we are working on upgradation of website to make it more user friendly.

With regards,
CMM, KSRTC

---

COMMENTS

---

PRAJA.IN COMMENT GUIDELINES

Posting Guidelines apply for comments as well. No foul language, hate mongering or personal attacks. If criticizing third person or an authority, you must be fact based, as constructive as possible, and use gentle words. Avoid going off-topic no matter how nice your comment is. Moderators reserve the right to either edit or simply delete comments that don't meet these guidelines. If you are nice enough to realize you violated the guidelines, please save Moderators some time by editing and fixing yourself. Thanks!